All goods purchased from National Exhaust must be returned freight prepaid to our warehouse in original packaging and in resalable condition. All returned goods are subject to inspection.
Returns on product purchased within 30 days of return date are not subject to restocking fees unless the item(s) are special order. Returns on product purchased over 30 days of return date will result in a 15% restocking fee.
Goods purchased within one year (12 months) are returnable unless otherwise stated, goods purchased over one year ago (after 12 months) are non returnable. Any special order product returned will result in a 15% restocking fee.
Annual inventory returns are allowed but can not exceed 5% of the annual purchases. Please contact your sales representative to receive a RGA number. No product will be accepted without the provided RGA number. A restocking fee of 15% will be charged on all returned product unless there is an offsetting order of equal value.
If product arrives damaged or an order is short shipped, National Exhaust must be advised in writing within seven working days of receipt of goods. Failure to do so within the allocated time will void National Exhaust of any responsibility.